Question 1

What is SelPay?

Accepted Answer

SelPay is your one-stop point of sales platform that connects and simplifies payments for your online and offline retail business operations with a smart inventory management system that keeps your record up to date.

Question 2

What payment methods do we accept?

Accepted Answer

SelPay allows you to accept payments from your customer. We support Cash, Gift and Loyalty cards, all debit cards (POS payment), online payments (for invoice payments) and our own dedicated account generated to accept and confirm bank transfers quickly and with ease.

Question 3

Can I purchase SelPay services as a stand-alone product?

Accepted Answer

Our services cannot be purchased as a stand-alone product. You will need to subscribe to the plan that contains the services you'd like to use. You can upgrade your plan at anytime.

Question 4

Can the platform be accessed offline?

Accepted Answer

Sales can be processed both online and offline. The Windows and macOS apps allows you to switch seamlessly between online and offline. Your data is automatically synced so you do not lose anything.

Question 5

What does the plan cover?

Accepted Answer

We have four (4) different plans depending on your business choice. See the plans below with their unique features and pricing (Breakdown of the different package with their value offering and price)

Question 6

How do I pay for my subscription?

Accepted Answer

You can pay for your subscription using your debit cards,  bank transfers into a personalized generated bank account or via USSD. You can allow us renew your subscription automatically if your card is linked or you can do it manually from your dashboard.

Question 7

Will I be billed monthly or annually?

Accepted Answer

You decide how you want to be billed. We offer three billing durations, monthly, every six months or annually.

FAQs

Got Questions? We're always happy to help and delight our customers.